Perhaps the biggest selling point of Slack is its third-party integrations. The app experienced a surge in new users in the midst of COVID-19 and many have since decided to stick with the platform for the long-term. Early in the pandemic, businesses defaulted to a handful of apps to adapt to the newfound “normal” of remote work.Īnd for team chat, Slack was the winner. Slack’s popularity can be boiled down to its widespread use among startups and an influx of millions of new users during COVID-19. Slack might not seem so special at a glance.Īfter all, there are plenty of chat apps out there (think: Teams, Google Meet) that serve a similar purpose. Why is Slack so popular with remote teams, though? In short, Slack serves as a place for coworkers to always be “on.” This provides a more timely alternative to communicating exclusively via email, while also recreating the old-school office watercooler. Users can change their availability status throughout the day to signal to colleagues when they’re down to talk versus when they’re doing deep work. Celebrating a new contract or birthday? Want to drop some memes or. Slack can also be used for informal communication. Having such messages forward-facing creates a sense of accountability and transparency as teams can track their communication from Point A to Point B until an issue is resolved. For example, Slack is a great alternative to emails or project tickets. In terms of how to use Slack to communicate, your options are pretty much limitless. Within each channel, users can tag each other based on their Then the fun begins. For example, a marketing team might have separate channels for #content-writers, #SEO and #design. Users communicate in channels denoted by specific hashtags. The platform can be used in-browser or as its own native app on desktop and mobile. Slack is a team collaboration and project management tool. In this guide, we’ll break down how to use Slack for business. In fact, the platform is now a staple of remote work as more and more teams rely on Slack as their all-in-one communications hub.Īnd while Slack might seem like just a chat app on the surface, the platform boasts a whole slew of time-saving features to keep teams productive and engaged. Boasting 10+ million daily active users, the popularity of Slack speaks for itself.

Slack channel